25.8.14
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Solve, Create, Innovate

In Solve, Create, Innovate: The Power of Human-Centered Problem-Solving, Teladoc Health employees learn design thinking, a human-centered approach to solving business problems. By the end of the month-long program, participants can:

  • Employ design thinking methodology to propose a solution to a business problem.

  • Apply the principles of design thinking through presenting their process and proposed solution.

  • Assess a current challenge or new idea related to their work that could be enhanced by using this methodology.

Skills / Knowledge

  • Design Thinking
  • Human-Centered Design
  • Problem-Solving
  • Creativity
  • Innovation
  • Cross-Functional Collaboration
  • Teamwork

Issued on

September 24, 2024

Expires on

Does not expire

Earning Criteria

Required

participation
Attend and actively participate in four, two-hour live learning sessions
skill
Empathize with end users to center their needs in defining and solving a business problem
skill
Define potential root causes of a business problem
skill
Ideate and brainstorm solutions to a business problem
skill
Build a prototype to illustrate a solution to a business problem
skill
Test a prototype with users and receive feedback