Navigating Critical Conversations

This interactive virtual workshop is designed for individuals at all levels who want to develop the tools and strategies needed to navigate difficult, high-stakes conversations with confidence and clarity. By the end of this program, participants will be able to:

• Understand the key components of critical conversations and their impact on relationships.

• Identify and recognize emotions in themselves and others during high-stakes discussions.

• Apply techniques to create psychological safety and foster open dialogue in difficult conversations.

• Use active listening and effective communication strategies to facilitate productive conversations.

• Recognize and manage emotions--both their own and otohers'--to maintain control and clarity.

• Practice and demonstrate critical converstaion skills through interactive role-playing exercises.